• A hallway of exhibits which are located on both sides. At the end is a diorama with two hikers in turn of the 20th century cold-weather hiking gear.

    A view of some of the KLGO exhibits.

  • An image of a small blue digital tablet about the size of a cellular phone with tour data displayed.

    KLGO provides their tour on Softeq's Durateq audio guide.

  • A view of a tactile table which contours The White Pass Trail.

    A tactile exhibit for low-vision and blind visitors.

  • Two women in heavy winter coats and sunglasses smile at the camera with mountains and a lake in the distance.

    QM's Stasha Boyd and NPS Ranger Kira Pontius.

Klondike Gold Rush Museum

Visitor Center Audio Described Tour

Type of Tour


Services Rendered

Creative Direction, Script Development

Project Description

Klondike Gold Rush National Historical Park (KLGO) in Skagway, Alaska is deeply committed to accessibility. As part of that effort the visitor center and Mascot Saloon offer an audio described tour. As part of the Formations, Inc. team, Q Media developed, wrote and produced audio description of the site’s new exhibits. In addition, under a separate contract, QM provided audio description for many of the KLGO website’s educational and interpretive videos.

The AD tour includes up to three hours of layered audio tour content across multiple rooms and buildings. The auto-triggered tour (via IR) includes navigation and wayfinding and a layered approach to exhibit content and panel text. Under a separate contract, QM has written, recorded, and edited audio description of 15+ short videos, totally 45+ minutes of material, available on the Park’s website.

“We have worked with Q Media on a multitude of projects over the years. They are great to work with. They are great with the client! They are responsive and they handle everything. Can’t recommend them enough.”

- Phil Buettner, General Manager, Formations, Inc.

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